Credit card -- Incorrect information on your report -- Complaint #10360762

Complaint Overview

Complaint ID: 10360762

Company: Navy Federal Credit Union

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

ZIP Code: XXXXX

Date Received: 2024-10-05T12:00:00-05:00

Date Sent to Company: 2024-10-05T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Dear Sir or Madam, Currently I live in XXXX. While I was reviewing my credit report in XXXX, I realized that 2 accounts were opened on behalf of my name, I reached out NAVY FCU to report identity theft. In addition to that I filed an identity theft report on FTC site. I am sending attached a copy of this report. Please investigate these credit cards and remove them from my credit report. Thank you

Frequently Asked Questions

What is Complaint #10360762 about?

Complaint #10360762 was filed against Navy Federal Credit Union regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-05T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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