Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #10360659
Complaint Overview
Complaint ID: 10360659
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Illinois
ZIP Code: 60462
Date Received: 2024-10-04T12:00:00-05:00
Date Sent to Company: 2024-10-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has a fraudulent name ( XXXX XXXX XXXX ) listed for a membership with them under my credit report. I never signed up for any membership plan with Experian. This is not my name nor can they provide a wet signature with my name on it that I signed up for this. I don't know who this person is they have listed under my report. Please see below and attached. Personal information Name XXXX XXXX XXXX Address XXXX XXXX XXXX XXXX XXXX, IL XXXX Phone number ( XXXX ) XXXX VERIFIED Email XXXX Annual income
Frequently Asked Questions
What is Complaint #10360659 about?
Complaint #10360659 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2024-10-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.