Payday loan, title loan, personal loan, or advance loan -- Problem with additional add-on products or services -- Complaint #10360637
Complaint Overview
Complaint ID: 10360637
Company: Fifth Third Financial Corporation
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem with additional add-on products or services
State: Texas
ZIP Code: 762XX
Date Received: 2024-10-04T12:00:00-05:00
Date Sent to Company: 2024-10-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
As part of energy saver and save on my electricity bill, went with XXXX XXXX XXXX to assess and install the solar panels. Now it's almost one and half year, the first year the solar was looks to save my bills, but this year am landing up paying loan for my solar panels and also paying electricity more than the normal bill, Some where the company is failed to assess completely my power requirements and just to sales, they promised that the installed solar panels will help me reduce my electricity bills. I see steep increase in my electricity bill contiuously i am paying XXXX, XXXX and XXXX along with {$91.00} towards solar panels loan, ultimately i am XXXX and XXXX and XXXX, as part of saving, i am land up paying more bills The loan is with Dividend Solar Finance LLC Attaching the my electricity bills from XX/XX/year>, XXXX bill is minimum bill around {$23.00}, But XXXX month you can see that steep increase in electricity bill, along with that i need to pay the solar loan with Dividend
Frequently Asked Questions
What is Complaint #10360637 about?
Complaint #10360637 was filed against Fifth Third Financial Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with additional add-on products or services. It was received by the CFPB on 2024-10-04T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.