Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #10360153
Complaint Overview
Complaint ID: 10360153
Company: Chrysalis Holdings LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Changes in loan terms during the application process
State: Florida
ZIP Code: 32218
Date Received: 2024-10-05T12:00:00-05:00
Date Sent to Company: 2024-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On my preliminary papers it's say Mt rate could go up.to 6.90 % with Discount points approval 2.00 % this is a VA loan for XXXX years loan amount XXXX $ MY Rate lock is XX/XX/year> at that time VA interest rate was 6.187 % on XXXX of XX/XX/year> on my papers thay put XXXX fixed rate I called told XXXX XXXX XXXX he was.my loan officer he said because I didn't put.any money down that's the reason I had a high interest rate. He also added closings cost to My. Loan of XXXX $ my total loan was XXXX $ it was only XXXX $ .He said.because.i didn't have any money down again.I had a XXXX day rate lock that's started on XX/XX/year> and VA XXXX yr rate XXXX not XXXX is thus because I didn't have any money down I think im.being am a XXXX War veteran with XXXX other thing I know I'm trusting but something seems wrong XXXX XXXX
Frequently Asked Questions
What is Complaint #10360153 about?
Complaint #10360153 was filed against Chrysalis Holdings LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2024-10-05T12:00:00-05:00.
How did Chrysalis Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Chrysalis Holdings LLC?
Yes, visit the Chrysalis Holdings LLC company profile at readthecomplaint.com/company/chrysalis-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.