Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #10359536
Complaint Overview
Complaint ID: 10359536
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Maryland
ZIP Code: 21060
Date Received: 2024-10-05T12:00:00-05:00
Date Sent to Company: 2024-10-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> and on XX/XX/year> was Cash App card was charged, in association with a company called XXXX XXXX XXXX. My phone was broken at the time. So, when I replaced my phone, on XX/XX/year> I noticed the charges. So I contacted Cash App, to inquire about the charges. So I filed a dispute accordingly. After a short investigation, my dispute was denied of aking for a refund. I didn't know what to do. So I decided to file with the CFPB.
Frequently Asked Questions
What is Complaint #10359536 about?
Complaint #10359536 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-10-05T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.