Debt collection -- Written notification about debt -- Complaint #10352949
Complaint Overview
Complaint ID: 10352949
Company: Paypal Holdings, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Florida
ZIP Code: 321XX
Date Received: 2024-10-03T12:00:00-05:00
Date Sent to Company: 2024-10-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Got letter from XXXX XXXX XXXX XXXX that I owed {$1100.00} to creditor : PayPal. I will respond by certified mail that I will dispute. The Paypal community board was very specific that if not by registered mail these crooks will deny you responded. My complaint is that there is no phone number to contact PayPal anywhere on their website, The Paypal chatbot was useless. Their Paypal community board has MULTIPLE complaints that this company does represent PayPal but if somehow you can actually talk to someone at PayPal they do not know anything about this company or their representation of PayPal. The PayPal community board has responses from a PayPal representative, I assume employee, that states there is a phone number on the PayPal website to call to report fraud and such issues, but it is non-existent. I logged into my PayPal account and it shows no charges. The PayPal community board has responses that this SCAM or FRAUD or whatever stupidly and incompetence that it is has been going on for YEARS and PayPal and no other government agency has done anything about it. How is this allowed to continue for YEARS? Included in the XXXX XXXX XXXX XXXX letter was Reference # XXXX. I was notified that some of my personal information was compromised earlier this year and I filed a notification with the credit agencies. How any company that is competent could engage a debt collector when such a notification exists without verifying the claim is beyond comprehension.
Frequently Asked Questions
What is Complaint #10352949 about?
Complaint #10352949 was filed against Paypal Holdings, INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2024-10-03T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.