Debt or credit management -- Didn't provide services promised -- Complaint #10342958
Complaint Overview
Complaint ID: 10342958
Company: Freedom Financial Network
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Didn't provide services promised
State: California
ZIP Code: 94565
Date Received: 2024-10-03T12:00:00-05:00
Date Sent to Company: 2024-10-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Complaint Against Consolidation Plus Dear CFPB, I am writing to formally file a complaint against a company named Consolidation Plus regarding my troubling experience with their services. In 2017 approximately, I hired Consolidation Plus with the promise that, in exchange for a payment of {$35000.00}, they would pay off my debts in full and that I would only need to make a single payment. However, after making this payment, I sought business funding and was informed by the underwriter that Consolidation Plus had not settled any of my debts. When I reached out to them, I received false assurances that my debts had been paid off, but they were unable to provide any validation or receipts to support this claim. Despite my numerous complaints, I was promised a refund of my {$35000.00}. Unfortunately, this refund never materialized as Consolidation Plus faced multiple lawsuits alleging deceptive practices and failure to deliver on their promises. Ultimately, the company closed down following these legal challenges. My debts were sold to another company, which is now reporting {$50000.00} as a charge-off on my credit report. I was never given the opportunity to dispute this debt. The new company is now demanding an additional {$50000.00} on top of the {$35000.00} I already paid for the debts that were allegedly settled. I am requesting your assistance in applying all relevant consumer laws to dispute this debt and hold Consolidation Plus accountable for theft by deception. The applicable laws include : Fair Debt Collection Practices Act ( FDCPA ) : Prohibits debt collectors from using deceptive or unfair practices, including failing to provide validation of a debt. Truth in Lending Act ( TILA ) : Requires clear disclosure of credit terms and costs, which Consolidation Plus failed to provide. Credit Repair Organizations Act ( CROA ) : Regulates the operation of credit repair organizations to ensure they provide honest and transparent services. Consumer Financial Protection Act : Protects consumers from unfair, deceptive, or abusive acts in financial services. Consolidation Plus has faced numerous legal issues in the past, with many consumers reporting negative experiences related to deceptive practices. Some lawsuits have claimed that the company failed to fulfill its promises regarding debt relief and settlement services. I seek proof of validation of this debt and request that it be removed from my credit report, as I never received the services I was promised. Additionally, I would appreciate any information regarding lawsuits against Consolidation Plus.
Frequently Asked Questions
What is Complaint #10342958 about?
Complaint #10342958 was filed against Freedom Financial Network regarding Debt or credit management specifically about Didn't provide services promised. It was received by the CFPB on 2024-10-03T12:00:00-05:00.
How did Freedom Financial Network respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Freedom Financial Network?
Yes, visit the Freedom Financial Network company profile at readthecomplaint.com/company/freedom-financial-network to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.