Debt collection -- Communication tactics -- Complaint #10208530
Complaint Overview
Complaint ID: 10208530
Company: Nelson Cruz & Associates LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Texas
ZIP Code: 78258
Date Received: 2024-09-18T12:00:00-05:00
Date Sent to Company: 2024-09-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I dont know the company name. It has disappeared from my texts. One lady identified herself as XXXX XXXX and gave me phone number if XXXX. Said they were collecting on a XXXX XXXXXXXX debt from XXXX for {$6800.00}. XXXX XXXX was going to call me tomorrow with details. I called insurance company and there is no such debt. Meanwhile I gave this company every possible bit of information about me. I think on my caller id it was Nelson something. The number I called them back on isnt on my phone log. Besides calling my bank what do I need to do to protect myself?
Frequently Asked Questions
What is Complaint #10208530 about?
Complaint #10208530 was filed against Nelson Cruz & Associates LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-09-18T12:00:00-05:00.
How did Nelson Cruz & Associates LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nelson Cruz & Associates LLC?
Yes, visit the Nelson Cruz & Associates LLC company profile at readthecomplaint.com/company/nelson-cruz-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.