Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #10202170
Complaint Overview
Complaint ID: 10202170
Company: Mortgage Research Center, LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Confusing or misleading advertising or marketing
State: New Jersey
ZIP Code: 07701
Date Received: 2024-09-21T12:00:00-05:00
Date Sent to Company: 2024-09-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I wanted to get a pre-approval in order to search for a home. Somehow this company got a hold of my information and kept calling emailing and texting me. They said they represent the Veteran Administration. They took all my information in order for me to get a VA approved loan. They said they had access to all my VA information. Then they pulled a bait and switch saying I could only get a conventional mortgage. They gave me the boot saying adios, sayonara, ciao, auf wiedersehen, goodbye. I say scam. This is very disappointing.
Frequently Asked Questions
What is Complaint #10202170 about?
Complaint #10202170 was filed against Mortgage Research Center, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2024-09-21T12:00:00-05:00.
How did Mortgage Research Center, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mortgage Research Center, LLC?
Yes, visit the Mortgage Research Center, LLC company profile at readthecomplaint.com/company/mortgage-research-center-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.