Prepaid card -- Problem getting a card or closing an account -- Complaint #10148662
Complaint Overview
Complaint ID: 10148662
Company: Conduent Incorporated
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Nevada
ZIP Code: 89031
Date Received: 2024-09-12T12:00:00-05:00
Date Sent to Company: 2024-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
XXXX XXXX Comerica sent my debit card loaded with funds to somewhere else activated. Even though I wasn't in contact every step away by emails which while I will enclose. They sent it somewhere else, activated it. The money 's gone and they refused to speak to me
Frequently Asked Questions
What is Complaint #10148662 about?
Complaint #10148662 was filed against Conduent Incorporated regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2024-09-12T12:00:00-05:00.
How did Conduent Incorporated respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Conduent Incorporated?
Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.