Credit card -- Fees or interest -- Complaint #10126911
Complaint Overview
Complaint ID: 10126911
Company: Atlanticus Services Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: North Carolina
ZIP Code: XXXXX
Date Received: 2024-09-14T12:00:00-05:00
Date Sent to Company: 2024-09-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX I opened an account with Aspire Credit Card ending in XXXX, 12 months later I noticed an annual fee of {$49.00} and called and canceled the card on XX/XX/XXXX and was told I would still be charged the {$12.00} fee per month until the account was paid off. I checked my account today and noticed they have charged me a {$49.00} annual fee for the last three years on a " Closed Account '' on top of the {$12.00} per month. This is a total rip-off to charge an annual fee on a closed account. I demand the last three years ' annual fees be credited back to my account. This is an outrage to charge someone these types of fees on a closed account that is not being used.
Frequently Asked Questions
What is Complaint #10126911 about?
Complaint #10126911 was filed against Atlanticus Services Corporation regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-09-14T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.