Debt collection -- Took or threatened to take negative or legal action -- Complaint #10126573
Complaint Overview
Complaint ID: 10126573
Company: Aldous & Associates, Pllc
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Louisiana
ZIP Code: XXXXX
Date Received: 2024-09-13T12:00:00-05:00
Date Sent to Company: 2024-09-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I could no longer afford my gym membership and I was unable to cancel my gym membership on the website they provided. They eventually placed the account for collections with Aldous & Associates for collections. Aldous texted and emailed me several times. They finally called and I tried to explain to them that I was unable to cancel. They told me that Im not allowed to dispute over the phone according to the FDCPA. When I told them I cant pay they hung up. After they called a few more times I asked my step dad to help me. I asked Aldous to call him and the XXXX refused but said he could call them. When my stepfather called they told him that the account is being credit reported. My step dad asked them to verify the debt and they refused and said he had to write them to do it and that collection attempts will not stop. When he asked them to stop calling until its validated they told him they are not required to stop under the FDCPA and that they are credit reporting the account. I checked my credit report and did not see it so I feel like they are telling me to force me to pay an account that I never had access to cancel.
Frequently Asked Questions
What is Complaint #10126573 about?
Complaint #10126573 was filed against Aldous & Associates, Pllc regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-09-13T12:00:00-05:00.
How did Aldous & Associates, Pllc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Aldous & Associates, Pllc?
Yes, visit the Aldous & Associates, Pllc company profile at readthecomplaint.com/company/aldous-associates-pllc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.