Debt collection -- Communication tactics -- Complaint #10126175
Complaint Overview
Complaint ID: 10126175
Company: Bread Financial Holdings, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New York
ZIP Code: 13905
Date Received: 2024-09-13T12:00:00-05:00
Date Sent to Company: 2024-09-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This issue is with Bread Financial, AKA Comenity Bank. I have a past due balance of {$98.00} due on my card, overdue 60 days. I have been receiving calls from multiple different phone numbers, included Unknown and Blocked Callers. I receive multiple calls and voicemails every day. On XX/XX/XXXX, I received XXXX calls from XXXX different phone numbers. Three voicemails were received yesterday that I have saved. On XX/XX/XXXX, I received XXXX calls and XXXX voicemail. On Tuesday XX/XX/XXXX, I received XXXX calls and XXXX voicemails. This has been ongoing for a few weeks and all of the calls are logged in my phone, as well as voicemails. I have answered once and explained that I'm waiting for a XXXX loan disbursement for the XXXX XXXX before I can make a payment. I'm not sure how else to stop the repetitive calls.
Frequently Asked Questions
What is Complaint #10126175 about?
Complaint #10126175 was filed against Bread Financial Holdings, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-09-13T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.