Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10125925
Complaint Overview
Complaint ID: 10125925
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information is incorrect
State: Oklahoma
ZIP Code: 73072
Date Received: 2024-09-14T12:00:00-05:00
Date Sent to Company: 2024-09-14T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally address a matter of serious concern regarding a hard inquiry on my credit report conducted by Capital One Bank on XX/XX/year>. This inquiry was not authorized by me, nor was it conducted with my prior knowledge. After discovering this issue, I took immediate action and filed disputes with all three major credit bureaus : XXXX, XXXX, and XXXX. I am pleased to inform you that XXXX has already removed this fraudulent inquiry from my credit report. However, XXXX and XXXX have yet to address this issue. I have also reached out to Capital One 's Fraud Team, who, after a thorough investigation, confirmed that the hard inquiry was indeed fraudulent. Given these circumstances, I request that Capital One take the following actions : Confirm Removal of Hard Inquiry : Please confirm in writing that the fraudulent hard inquiry will be removed from my credit reports with XXXX and XXXX.
Frequently Asked Questions
What is Complaint #10125925 about?
Complaint #10125925 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-09-14T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.