Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10119644
Complaint Overview
Complaint ID: 10119644
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Report provided to employer without your written authorization
State: Oregon
ZIP Code: 97086
Date Received: 2024-09-13T12:00:00-05:00
Date Sent to Company: 2024-09-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Request for Removal of Fraudulent Hard Inquiry Dear Experian Customer Service, I am writing to bring to your attention a fraudulent hard inquiry that appears on my credit report. I currently have an active fraud alert on all three major credit bureaus, including Experian. This fraud alert specifically instructs that any company attempting to conduct a credit inquiry on my report should first contact me via phone to verify the legitimacy of the application. The hard inquiry in question does not align with this protocol and was not authorized by me. I request that you investigate this matter and remove the fraudulent hard inquiry from my credit report. Please confirm receipt of this request and update me on the status of the removal process. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #10119644 about?
Complaint #10119644 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-09-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.