Vehicle loan or lease -- Repossession -- Complaint #10112314
Complaint Overview
Complaint ID: 10112314
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Louisiana
ZIP Code: 708XX
Date Received: 2024-09-09T12:00:00-05:00
Date Sent to Company: 2024-10-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This account was open XX/XX/XXXX of XXXX the car was voluntarily repossessed in XXXX of XXXX due to failed transmission issues this company didn't provide me any documentations per I requested for this account # XXXX the company is constantly reporting back to my credit report as a repo starting XXXX XXXX this is inaccurate information please take a look over this account the car was sold at the auction ive also requested information for that still no response now the company is reporting a balance of {$27000.00} with a original balance of {$22000.00} the account has been closed since the repo.
Frequently Asked Questions
What is Complaint #10112314 about?
Complaint #10112314 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-09-09T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.