Checking or savings account -- Managing an account -- Complaint #10107444
Complaint Overview
Complaint ID: 10107444
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Fee problem
State: New Jersey
ZIP Code: XXXXX
Date Received: 2024-09-12T12:00:00-05:00
Date Sent to Company: 2024-09-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I had to return a defective item that I had purchased from XXXX which is, as you know, a gigantic company even larger than Wells Fargo Bank. The return TODAY was completed within a matter of minutes! I have had to return to other merchants other defective items. The returns always also took a matter of minutes. But to have the problem of inappropriate fees charged to my account by Wells Fargo Bank has taken well more than three weeks and still there is no answer! WHAT IS THAT? WHY? And, with all due respect, it is absolutely disgusting of Wells Fargo Bank! XXXX XXXX XXXX XXXX I too am a customer of Wells Fargo Bank and I too state their conduct is DISGUSTING! They have put my beloved and loving husband, soulmate, and best friend XXXX XXXX XXXX XXXX through XXXX! And still continue to do so! And we are far from being XXXX chickens and we each have XXXX XXXX XXXX about which we many times informed them! XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #10107444 about?
Complaint #10107444 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-09-12T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.