Credit card -- Problem with a purchase shown on your statement -- Complaint #10093965
Complaint Overview
Complaint ID: 10093965
Company: PNC Bank N.A.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Pennsylvania
ZIP Code: 19119
Date Received: 2024-09-11T12:00:00-05:00
Date Sent to Company: 2024-09-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called PNC XXXX Card Services on XXXX XXXXXX/XX/XXXX to let them know that I wound get paid until the XXXX ( due date is the XXXX ) ask them can they waive my late fee. I was advised when I made the payment to call back. I made the payment & I called back & they never waived the fee. Now my minimum due is {$130.00} & that's is not normally I have called got laughed at and hung up on. Please assist if you can. Thank You for your time.
Frequently Asked Questions
What is Complaint #10093965 about?
Complaint #10093965 was filed against PNC Bank N.A. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-09-11T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.