Credit card -- Trouble using your card -- Complaint #10093670
Complaint Overview
Complaint ID: 10093670
Company: American Express Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Credit card company won't increase or decrease your credit limit
State: Georgia
ZIP Code: 30058
Date Received: 2024-09-11T12:00:00-05:00
Date Sent to Company: 2024-09-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern, I have several American Express business and personal credit cards all of a sudden. American Express basically decrease my limit. My credit limit on all of my business and personal credit cards. For no reason, I have never missed a payment. I made all minimum payments because I was doing other business with the cards all of a sudden, they requesting bank statements and decrease my credit limit for no reason. I have a perfect credit score of XXXX and now my credit score have dropped dramatically because of their decrease in my credit limit.
Frequently Asked Questions
What is Complaint #10093670 about?
Complaint #10093670 was filed against American Express Company regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-09-11T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.