Credit card -- Closing your account -- Complaint #10081708

Complaint Overview

Complaint ID: 10081708

Company: Capital One Financial Corporation

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Closing your account

Sub-Issue: Company closed your account

State: Florida

ZIP Code: 349XX

Date Received: 2024-09-09T12:00:00-05:00

Date Sent to Company: 2024-09-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Capital one is in violation of VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. reporting inaccurate charge off dates on my account, this needs to be deleted from all 3 credit bureau for inaccuracy dates. Saying charge off is still active from XX/XX/year> and charge off was way before that. Also charging off my cards with out warning for both accounts

Frequently Asked Questions

What is Complaint #10081708 about?

Complaint #10081708 was filed against Capital One Financial Corporation regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-09-09T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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