Credit card -- Getting a credit card -- Complaint #10081496

Complaint Overview

Complaint ID: 10081496

Company: Navy Federal Credit Union

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Pennsylvania

ZIP Code: 15206

Date Received: 2024-09-09T12:00:00-05:00

Date Sent to Company: 2024-09-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My identity was in a data breach With XXXX and XXXX, There are XXXX Fraudulent Credit Card accounts opened without my consent or acknowledgment With Navy Federal Credit Union With a balance of {$3300.00} charged off, XXXX XXXX XXXX With a balance of {$2400.00} Charged off, And XXXX XXXX XXXX With a balance of {$920.00} charged off and XXXX inquiries that were not made by me from Navy FCU, XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX.

Frequently Asked Questions

What is Complaint #10081496 about?

Complaint #10081496 was filed against Navy Federal Credit Union regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-09-09T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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