Prepaid card -- Unexpected or other fees -- Complaint #10081433
Complaint Overview
Complaint ID: 10081433
Company: Block, INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Unexpected or other fees
State: Maryland
ZIP Code: 21229
Date Received: 2024-09-09T12:00:00-05:00
Date Sent to Company: 2024-09-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a purchase on XXXX XXXX of value XXXX it was 7 tickets to a party. The event date was the following month XX/XX/XXXX, th the merchant canceled the day of. Still waiting on refund Im assuming it may have been a scam. Even though I provided all evidence cashapp refuses to pull my money back or even contact merchant
Frequently Asked Questions
What is Complaint #10081433 about?
Complaint #10081433 was filed against Block, INC. regarding Prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2024-09-09T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.