Payday loan, title loan, personal loan, or advance loan -- Problem with additional add-on products or services -- Complaint #10081323
Complaint Overview
Complaint ID: 10081323
Company: Affirm Holdings, INC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem with additional add-on products or services
State: New Jersey
ZIP Code: 07740
Date Received: 2024-09-09T12:00:00-05:00
Date Sent to Company: 2024-09-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Purchased something from an online store that belonged to my friend. Their store got frozen/shut down for no reason whatsoever and the company refuses to unfreeze the money. As a result, I didnt get the item I paid for and my friend didnt get my money. The company, XXXX, refuses to help or respond. As a result, I am demanding a refund from Affirm, as I did not get the product I purchased and will not be paying the loan.
Frequently Asked Questions
What is Complaint #10081323 about?
Complaint #10081323 was filed against Affirm Holdings, INC regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with additional add-on products or services. It was received by the CFPB on 2024-09-09T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.