Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #10059910
Complaint Overview
Complaint ID: 10059910
Company: Marlette Funding, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
State: Ohio
ZIP Code: 454XX
Date Received: 2024-09-06T12:00:00-05:00
Date Sent to Company: 2024-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was denied SCRA benefits for account XXXX and I am still not understanding this denial. I know you all keep referring to Ohio state law 1343.031 but also in that law it reads INTEREST RATE PROTECTIONS 7.1. Interest Rate Cap To help ease financial burdens created by active military service, Section 527 of the SCRA provides service members with a 6 % interest cap on all debts incurred prior to active duty, including federally insured guaranteed student loans. 164 Note that Ohio extends the 6 % interest cap on all debts, not just those incurred prior to active duty, obligations and all debts. I know that you all keep saying best egg doesnt fall under obligations but it does fall under a debt. Is there a direct number or contact information that I can provide my legal team with, because every other company I have reached out to has granted my SCRA benefits to all accounts prior and current XXXX XXXX. Please take time to read the attachments I have included below for reference.
Frequently Asked Questions
What is Complaint #10059910 about?
Complaint #10059910 was filed against Marlette Funding, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2024-09-06T12:00:00-05:00.
How did Marlette Funding, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Marlette Funding, LLC?
Yes, visit the Marlette Funding, LLC company profile at readthecomplaint.com/company/marlette-funding-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.