Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10056626
Complaint Overview
Complaint ID: 10056626
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 31907
Date Received: 2024-09-06T12:00:00-05:00
Date Sent to Company: 2024-09-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent Experian a request to provide a validation of debt / assignment contract on XX/XX/year>, Instead I received the generic reply " Account information disputed by consumer ( Meets requirement of the fair Credit Reporting Act '' ) I am certain that they did not investigate my dispute, Instead they used XXXX to provide me with my final results. The debt that is on my credit report is XXXX XXXX XXXX account XXXX. I request that they provide me with the the verification of debt as I previously requested. I request that Experian provide a description of the procedure used to determine the accuracy of the debt. I also request that they include the name and phone number of anyone contacted in connection with the investigation.
Frequently Asked Questions
What is Complaint #10056626 about?
Complaint #10056626 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-09-06T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.