Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #10056468
Complaint Overview
Complaint ID: 10056468
Company: Capital One Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Unable to receive car title or other problem after the loan is paid off
State: Missouri
ZIP Code: 63136
Date Received: 2024-09-06T12:00:00-05:00
Date Sent to Company: 2024-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The auto loan has been paid in full sent an endorsement to the indenture trustee of Capital One for the full payoff. I'm still receiving messages as they didn't receive the payment and I know they did I sent it registered mail it showed they received it. Why these companies are trying to get over and not accepting the payment I do not know. I will also follow all of them up will the IRS Treasury Department since the companies want to act like they're not getting the point. If you they can't accept my endorsement I'm assuming they can't expect my cash either because they are all negotiable instruments RIGHT!!!!!!!
Frequently Asked Questions
What is Complaint #10056468 about?
Complaint #10056468 was filed against Capital One Financial Corporation regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2024-09-06T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.