Checking or savings account -- Opening an account -- Complaint #10056027
Complaint Overview
Complaint ID: 10056027
Company: Everbank, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Colorado
ZIP Code: XXXXX
Date Received: 2024-09-06T12:00:00-05:00
Date Sent to Company: 2024-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have perfect credit. Because I've had my identity stolen by hackers, there's a special status on my credit report that requires extra verification when I apply for a new account. In practice, some banks and credit cards handle this smoothly, and others just reject my application outright. I am very disappointed to learn that EverBank is one of the latter. It makes me feel like a victim all over again.
Frequently Asked Questions
What is Complaint #10056027 about?
Complaint #10056027 was filed against Everbank, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-09-06T12:00:00-05:00.
How did Everbank, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Everbank, National Association?
Yes, visit the Everbank, National Association company profile at readthecomplaint.com/company/everbank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.