Credit card -- Advertising and marketing, including promotional offers -- Complaint #10055670
Complaint Overview
Complaint ID: 10055670
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: Georgia
ZIP Code: 306XX
Date Received: 2024-09-07T12:00:00-05:00
Date Sent to Company: 2024-09-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
ATTN : LENDING TEAM I applied for a Credit Card on today XX/XX/year> and got Denied. I called Customer service XXXX when, asked to speak to the Underwriter and he could not help me. Regardless of the REASON for being DENIED. I have a right to Credit with holding my ACCESS TO My Securities. That's XXXX XXXX you are violating the EQUAL CREDIT OPPORTUNITY ACT & Consumer Credit Protection Act. Title 15 subsection 1611 false and misleading denial of my own CREDIT. Send me the documents to show me HOW MY Consumer Transaction was HANDLED, Because after Reading the E.C.O.A It tells you Not to discrimination against ANY CONSUMER.
Frequently Asked Questions
What is Complaint #10055670 about?
Complaint #10055670 was filed against Capital One Financial Corporation regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-09-07T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.