Checking or savings account -- Opening an account -- Complaint #10048562
Complaint Overview
Complaint ID: 10048562
Company: Renasant Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened without my consent or knowledge
State: Texas
ZIP Code: 770XX
Date Received: 2024-09-05T12:00:00-05:00
Date Sent to Company: 2024-09-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the accounts listed below. Renasant BANK I have sent police report to Renasant Bank, Identity theft form, even sent email to XXXX that will be working the case no response. The company is aware that the account has been open fraudulent and still not willing to work with me to have account removed from XXXX.
Frequently Asked Questions
What is Complaint #10048562 about?
Complaint #10048562 was filed against Renasant Corporation regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-09-05T12:00:00-05:00.
How did Renasant Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Renasant Corporation?
Yes, visit the Renasant Corporation company profile at readthecomplaint.com/company/renasant-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.