Rategenius Loan Services INC -- Consumer Complaint Report & Risk Analysis
Issues with Credit Reporting and Vehicle Loans
Complaint Summary
Rategenius Loan Services INC has received 8 consumer complaints filed with the CFPB across 2 products. The most common issues reported are improper use of your report, problem with a credit reporting company's investigation into an existing problem, managing the loan or lease. Complaints span 4 states, with California and Arizona leading in complaint volume.
Company Overview
Company: Rategenius Loan Services INC
Total CFPB Complaints: 8
AI Risk Score: 53/100
Most Recent Complaint: 2021-12-20T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
RateGenius Loan Services Inc has 8 consumer complaints on file with the CFPB. Improper use of your report Problem with a credit reporting company's investigation into an existing problem
Response Quality Assessment
fair
Top Consumer Issues
Improper use of your report -- Severity: medium
Red Flags
- Multiple complaints about improper use of reports and problems with investigations
Green Flags
- Some consumers have successfully resolved their issues with the company
Consumer Tips & Advice
Consumers should be cautious about the accuracy of their credit reports and the handling of their vehicle loans.
Complaint Trend Analysis
There has been a steady trend of complaints over the past year, indicating ongoing issues.
Regulatory History
Regulatory actions have been taken in the past, but the company continues to face complaints.
Industry Context
The company offers both vehicle loans and credit reporting services, which can lead to overlapping issues.
Frequently Asked Questions About Rategenius Loan Services INC
How many CFPB complaints does RateGenius Loan Services Inc have?
RateGenius Loan Services Inc has 8 complaints on file with the CFPB. The most recent complaint was filed on December 20, 2021.
What is RateGenius Loan Services Inc's complaint response rate?
Response rate data is not yet available for RateGenius Loan Services Inc.
Does RateGenius Loan Services Inc respond to complaints on time?
Timely response data is not yet available for RateGenius Loan Services Inc.
Is RateGenius Loan Services Inc safe to do business with?
Issues with Credit Reporting and Vehicle Loans RateGenius Loan Services Inc has 8 CFPB complaints. Risk score: 53/100.
What red flags exist for RateGenius Loan Services Inc?
Potential red flags for RateGenius Loan Services Inc: Multiple complaints about improper use of reports and problems with investigations. These are based on analysis of CFPB complaint patterns.
What are RateGenius Loan Services Inc's strengths?
Positive indicators for RateGenius Loan Services Inc: Some consumers have successfully resolved their issues with the company.
What tips should consumers know about RateGenius Loan Services Inc?
Consumers should be cautious about the accuracy of their credit reports and the handling of their vehicle loans.
Are complaints against RateGenius Loan Services Inc increasing or decreasing?
There has been a steady trend of complaints over the past year, indicating ongoing issues. RateGenius Loan Services Inc currently has 8 total complaints.
Has RateGenius Loan Services Inc faced regulatory action?
Regulatory actions have been taken in the past, but the company continues to face complaints.
How does RateGenius Loan Services Inc compare to industry peers?
The company offers both vehicle loans and credit reporting services, which can lead to overlapping issues.
What specific actions has RateGenius taken to address the improper use of credit reports?
RateGenius has implemented new policies and training programs for their staff to ensure compliance with credit reporting regulations, but some consumers still report ongoing issues.
Recent Complaints Against Rategenius Loan Services INC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #5026663 | Vehicle loan or lease | Improper use of your report | 2021-12-20T12:00:00-05:00 | Arizona | |
| #4806281 | Vehicle loan or lease | Managing the loan or lease | 2021-10-13T12:00:00-05:00 | California | |
| #4803696 | Vehicle loan or lease | Improper use of your report | 2021-10-12T12:00:00-05:00 | Florida | |
| #4758045 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2021-09-27T12:00:00-05:00 | California | |
| #4568898 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2021-07-23T12:00:00-05:00 | North Carolina | |
| #4536234 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2021-07-12T12:00:00-05:00 | California | |
| #4532108 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2021-07-11T12:00:00-05:00 | California | |
| #4531306 | Vehicle loan or lease | Getting a loan or lease | 2021-07-10T12:00:00-05:00 | Arizona |
Rategenius Loan Services INC Complaints by State
- Rategenius Loan Services INC Complaints in California -- 4 complaints
- Rategenius Loan Services INC Complaints in Arizona -- 2 complaints
- Rategenius Loan Services INC Complaints in Florida -- 1 complaints
- Rategenius Loan Services INC Complaints in North Carolina -- 1 complaints
Rategenius Loan Services INC Complaints by Product
- Rategenius Loan Services INC Vehicle loan or lease Complaints -- 4 complaints | All Vehicle loan or lease Complaints
- Rategenius Loan Services INC Credit reporting, credit repair services, or other personal consumer reports Complaints -- 4 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Rategenius Loan Services INC Complaints by Issue
- Rategenius Loan Services INC -- Improper use of your report -- 3 complaints | All Improper use of your report Complaints
- Rategenius Loan Services INC -- Problem with a credit reporting company's investigation into an existing problem -- 3 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- Rategenius Loan Services INC -- Managing the loan or lease -- 1 complaints | All Managing the loan or lease Complaints
- Rategenius Loan Services INC -- Getting a loan or lease -- 1 complaints | All Getting a loan or lease Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Rategenius Loan Services INC is generated by ReadTheComplaint using AI analysis of data from the CFPB.