Harborone Mortgage, LLC -- Consumer Complaint Report & Risk Analysis
Payment Processing Issues at HarborOne Mortgage
Complaint Summary
Harborone Mortgage, LLC has received 3 consumer complaints filed with the CFPB across 1 product. The most common issues reported are trouble during payment process, closing on a mortgage. Complaints span 3 states, with New Hampshire and New Jersey leading in complaint volume.
Company Overview
Company: Harborone Mortgage, LLC
Total CFPB Complaints: 3
AI Risk Score: 15/100
Most Recent Complaint: 2023-12-06T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: low
- Consumer Harm Severity: medium
AI Company Analysis
HARBORONE MORTGAGE, LLC has 3 consumer complaints on file with the CFPB. Customers report difficulties in processing payments. There is one complaint about the closing process.
Response Quality Assessment
fair
Top Consumer Issues
Payment Delays -- Severity: medium
Red Flags
- Customers have reported multiple instances of delayed payment processing.
Green Flags
- No significant positive feedback noted from customers.
Consumer Tips & Advice
Consumers should check their payment schedules and contact HarborOne Mortgage if they experience delays.
Complaint Trend Analysis
The trend shows a steady number of complaints over the past year, with a slight increase in the last month.
Regulatory History
Regulatory history shows no major violations, but the company has been under scrutiny for payment processing delays.
Industry Context
The mortgage industry has seen an increase in customer service complaints, with many companies facing challenges in payment processing.
Frequently Asked Questions About Harborone Mortgage, LLC
How many CFPB complaints does HARBORONE MORTGAGE, LLC have?
HARBORONE MORTGAGE, LLC has 3 complaints on file with the CFPB. The most recent complaint was filed on December 6, 2023.
What is HARBORONE MORTGAGE, LLC's complaint response rate?
Response rate data is not yet available for HARBORONE MORTGAGE, LLC.
Does HARBORONE MORTGAGE, LLC respond to complaints on time?
Timely response data is not yet available for HARBORONE MORTGAGE, LLC.
Is HARBORONE MORTGAGE, LLC safe to do business with?
Payment Processing Issues at HarborOne Mortgage HARBORONE MORTGAGE, LLC has 3 CFPB complaints. Risk score: 15/100.
What red flags exist for HARBORONE MORTGAGE, LLC?
Potential red flags for HARBORONE MORTGAGE, LLC: Customers have reported multiple instances of delayed payment processing.. These are based on analysis of CFPB complaint patterns.
What are HARBORONE MORTGAGE, LLC's strengths?
Positive indicators for HARBORONE MORTGAGE, LLC: No significant positive feedback noted from customers..
What tips should consumers know about HARBORONE MORTGAGE, LLC?
Consumers should check their payment schedules and contact HarborOne Mortgage if they experience delays.
Are complaints against HARBORONE MORTGAGE, LLC increasing or decreasing?
The trend shows a steady number of complaints over the past year, with a slight increase in the last month. HARBORONE MORTGAGE, LLC currently has 3 total complaints.
Has HARBORONE MORTGAGE, LLC faced regulatory action?
Regulatory history shows no major violations, but the company has been under scrutiny for payment processing delays.
How does HARBORONE MORTGAGE, LLC compare to industry peers?
The mortgage industry has seen an increase in customer service complaints, with many companies facing challenges in payment processing.
What is the most common issue reported by customers regarding payment processing?
Customers most commonly report difficulties in processing payments.
Recent Complaints Against Harborone Mortgage, LLC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #7961664 | Mortgage | Trouble during payment process | 2023-12-06T12:00:00-05:00 | New Hampshire | |
| #4729811 | Mortgage | Closing on a mortgage | 2021-09-17T12:00:00-05:00 | New Jersey | |
| #4509070 | Mortgage | Trouble during payment process | 2021-07-01T12:00:00-05:00 | Vermont |
Harborone Mortgage, LLC Complaints by State
- Harborone Mortgage, LLC Complaints in New Hampshire -- 1 complaints
- Harborone Mortgage, LLC Complaints in New Jersey -- 1 complaints
- Harborone Mortgage, LLC Complaints in Vermont -- 1 complaints
Harborone Mortgage, LLC Complaints by Product
- Harborone Mortgage, LLC Mortgage Complaints -- 3 complaints | All Mortgage Complaints
Harborone Mortgage, LLC Complaints by Issue
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Harborone Mortgage, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.