Glasser And Glasser, Plc -- Consumer Complaint Report & Risk Analysis

Glasser and Glasser, PLC: 140 CFPB Complaints Highlight Debt Collection Tactics

Company Overview

Company: Glasser And Glasser, Plc

Total CFPB Complaints: 910

AI Risk Score: 75/100

Most Recent Complaint: 2025-12-31T12:00:00-05:00

Risk Breakdown

AI Company Analysis

Glasser and Glasser, PLC, a firm primarily involved in debt collection, presents a notable complaint volume to the Consumer Financial Protection Bureau (CFPB), with 140 total complaints logged. While the exact size and scope of the company are not detailed, this number suggests a significant level of consumer interaction that has resulted in formal grievances. The overwhelming majority of these complaints fall under the 'Debt collection' category, specifically concerning actions taken or threatened by the company. The most recent complaint, dated December 31, 2025, highlights a 'Took or threatened to take negative or legal action' issue, indicating a persistent concern in how the company engages with consumers regarding outstanding debts. The timely response rate is unknown, making it difficult to assess the company's diligence in addressing consumer issues proactively. However, the sheer volume and the nature of the complaints, particularly the threat of legal action, suggest that consumers may experience significant stress and potential financial repercussions when dealing with Glasser and Glasser, PLC. Without more granular data on complaint resolution and the company's overall operational scale, it is challenging to definitively categorize all patterns. Nevertheless, the consistent focus on aggressive collection tactics warrants careful consideration by consumers. Compared to industry peers, a company with 140 complaints, especially concentrated in a single, high-impact category, could be considered to have a higher-than-average complaint profile, suggesting potential areas for improvement in their collection practices and consumer communication strategies. Prospective customers, particularly those facing debt collection, should be aware of the potential for assertive collection methods and the importance of understanding their rights and documenting all communications.

Response Quality Assessment

The company's response quality to consumer complaints is difficult to assess due to the unknown timely response rate. While the CFPB data does not explicitly detail resolution outcomes for all 140 complaints, the persistent nature of the 'negative or legal action' complaints suggests that issues may not always be resolved to the consumer's satisfaction or that the underlying practices leading to these complaints continue. Further information on resolution rates and methods would be necessary for a comprehensive evaluation.

Top Consumer Issues

Debt collection: Took or threatened to take negative or legal action (100% of complaints) -- Severity: high

This is the sole product category and the most prominent issue, indicating that consumers frequently complain about the company's methods of collecting debts, specifically regarding threats of legal proceedings or other negative consequences. This suggests a pattern of aggressive or potentially unlawful collection practices.

Red Flags

Consumer Tips & Advice

When dealing with Glasser and Glasser, PLC, or any debt collector, it is crucial to understand your rights under the Fair Debt Collection Practices Act (FDCPA). Be aware that debt collectors are prohibited from using abusive, deceptive, or unfair practices. If you receive communication from Glasser and Glasser, PLC, document everything: keep records of all calls, letters, and conversations, including dates, times, and the names of individuals you speak with. If they threaten legal action, verify if they have the legal right to sue and if the statute of limitations has expired. Do not ignore communications, but also do not admit to owing a debt without verifying its validity and amount. If you believe Glasser and Glasser, PLC is violating your rights, consider sending a written dispute letter via certified mail. If the company's actions are particularly egregious or violate consumer protection laws, consider escalating the issue by filing a complaint with the CFPB or consulting with a consumer protection attorney.

Complaint Trend Analysis

The provided data does not offer a temporal breakdown of the 140 complaints, making it impossible to determine if the complaint volume is increasing or decreasing. The presence of a recent complaint in late 2025 suggests ongoing activity and potential for continued consumer grievances. Without historical data, a trend analysis cannot be accurately performed.

Regulatory History

No specific CFPB enforcement actions, consent orders, or major settlements involving Glasser and Glasser, PLC are reflected in the provided complaint data. However, the high volume of complaints, particularly concerning debt collection tactics, may attract regulatory scrutiny if patterns of non-compliance are identified.

Industry Context

Compared to other debt collection agencies, a volume of 140 complaints, especially when concentrated in a single, serious category like threatening legal action, suggests that Glasser and Glasser, PLC may have a higher complaint rate or more aggressive practices than some industry peers. This level of complaint activity warrants careful consideration by consumers.

Frequently Asked Questions About Glasser And Glasser, Plc

Is Glasser and Glasser, PLC a good company to do business with?

Based on the available CFPB complaint data, Glasser and Glasser, PLC has a significant number of complaints (140) primarily focused on debt collection practices, specifically threats of negative or legal action. This suggests that consumers often have negative experiences when dealing with the company. While the company's response quality and resolution rates are not fully detailed, the volume and nature of the complaints indicate potential risks for consumers. It is advisable for consumers to be well-informed about their rights and to document all interactions if they engage with this company.

What are the most common problems with Glasser and Glasser, PLC?

The most common and indeed the sole reported issue category for Glasser and Glasser, PLC is 'Debt collection.' Within this category, the specific problem highlighted is 'Took or threatened to take negative or legal action.' This indicates that consumers are frequently complaining about the company's methods of pursuing debt, including alleged threats of lawsuits, wage garnishment, or other severe consequences, which may be perceived as aggressive or unlawful.

How does Glasser and Glasser, PLC handle customer complaints?

The provided data indicates that Glasser and Glasser, PLC has a 'Timely Response Rate' that is unknown, making it difficult to definitively assess how they handle complaints. While the CFPB data doesn't detail resolution outcomes for all complaints, the persistent nature of the 'negative or legal action' complaints suggests that issues may not always be resolved satisfactorily for consumers, or that the underlying practices leading to complaints continue. More specific information on their complaint resolution process and success rates would be needed for a complete picture.

Should I file a CFPB complaint against Glasser and Glasser, PLC?

You should consider filing a CFPB complaint against Glasser and Glasser, PLC if you have experienced issues with their debt collection practices that you believe violate consumer protection laws or your rights. This includes instances where they have threatened illegal actions, harassed you, or failed to provide proper validation of the debt. Filing a complaint can help document your experience, potentially lead to a review of the company's practices, and may prompt a response from the company.

Are Glasser and Glasser, PLC complaints getting better or worse?

The provided data does not include historical complaint trends, so it is not possible to determine if Glasser and Glasser, PLC's complaint volume or nature is improving or worsening over time. The presence of a recent complaint in late 2025 suggests that the company is still actively engaged in debt collection and that consumer grievances may still be occurring. Further analysis of historical CFPB data would be required to identify any trends.

What alternatives exist to Glasser and Glasser, PLC?

Glasser and Glasser, PLC operates in the debt collection industry. If you are a consumer dealing with this company, alternatives typically involve managing your debt directly with the original creditor if possible, or seeking assistance from non-profit credit counseling agencies. These agencies can help you negotiate payment plans or debt management programs. If you believe the debt is invalid or the collection practices are abusive, you may also consider consulting with a consumer protection attorney to understand your legal options and rights.

Has Glasser and Glasser, PLC been fined or sued for consumer issues?

The provided CFPB complaint data does not contain information about specific fines, lawsuits, or enforcement actions against Glasser and Glasser, PLC. While the complaint volume is high and concentrated in a concerning area, this data alone does not indicate any formal regulatory penalties or legal judgments against the company. Such information would typically be found in public court records or regulatory enforcement databases.

Recent Complaints Against Glasser And Glasser, Plc

Glasser And Glasser, Plc Complaints by State

Glasser And Glasser, Plc Complaints by Product

Disclaimer

This analysis is based on publicly available CFPB complaint data and AI interpretation. It is not a formal investigation or endorsement and should not be considered definitive legal or financial advice.

About This Report

This consumer complaint report for Glasser And Glasser, Plc is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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