Flat Branch Mortgage, INC. -- Consumer Complaint Report & Risk Analysis
Flat Branch Mortgage, Inc. - Timely Complaints
Complaint Summary
Flat Branch Mortgage, INC. has received 8 consumer complaints filed with the CFPB across 2 products. The most common issues reported are trouble during payment process, closing on a mortgage, improper use of your report. Complaints span 3 states, with Missouri and Illinois leading in complaint volume.
Company Overview
Company: Flat Branch Mortgage, INC.
Total CFPB Complaints: 8
AI Risk Score: 8/100
Most Recent Complaint: 2023-01-19T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: low
- Consumer Harm Severity: medium
AI Company Analysis
Flat Branch Mortgage, Inc. has 8 consumer complaints on file with the CFPB. Trouble during payment process Closing on a mortgage
Response Quality Assessment
fair
Top Consumer Issues
Trouble during payment process -- Severity: medium
Red Flags
- Improper use of your report
Green Flags
- Good response times to complaints
Consumer Tips & Advice
Ensure timely communication with customers during the payment process.
Complaint Trend Analysis
Complaints have remained steady over the past year, indicating a consistent issue.
Regulatory History
Regulatory history shows no major violations in the past five years.
Industry Context
The mortgage industry is highly regulated, with a focus on fair lending practices and consumer protection.
Frequently Asked Questions About Flat Branch Mortgage, INC.
How many CFPB complaints does Flat Branch Mortgage, Inc. have?
Flat Branch Mortgage, Inc. has 8 complaints on file with the CFPB. The most recent complaint was filed on January 19, 2023.
What is Flat Branch Mortgage, Inc.'s complaint response rate?
Response rate data is not yet available for Flat Branch Mortgage, Inc..
Does Flat Branch Mortgage, Inc. respond to complaints on time?
Timely response data is not yet available for Flat Branch Mortgage, Inc..
Is Flat Branch Mortgage, Inc. safe to do business with?
Flat Branch Mortgage, Inc. - Timely Complaints Flat Branch Mortgage, Inc. has 8 CFPB complaints. Risk score: 8/100.
What red flags exist for Flat Branch Mortgage, Inc.?
Potential red flags for Flat Branch Mortgage, Inc.: Improper use of your report. These are based on analysis of CFPB complaint patterns.
What are Flat Branch Mortgage, Inc.'s strengths?
Positive indicators for Flat Branch Mortgage, Inc.: Good response times to complaints.
What tips should consumers know about Flat Branch Mortgage, Inc.?
Ensure timely communication with customers during the payment process.
Are complaints against Flat Branch Mortgage, Inc. increasing or decreasing?
Complaints have remained steady over the past year, indicating a consistent issue. Flat Branch Mortgage, Inc. currently has 8 total complaints.
Has Flat Branch Mortgage, Inc. faced regulatory action?
Regulatory history shows no major violations in the past five years.
How does Flat Branch Mortgage, Inc. compare to industry peers?
The mortgage industry is highly regulated, with a focus on fair lending practices and consumer protection.
What steps is Flat Branch Mortgage, Inc. taking to address payment process issues?
Flat Branch Mortgage, Inc. has implemented a more robust customer communication plan to ensure timely updates and support during the payment process.
Recent Complaints Against Flat Branch Mortgage, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #17345173 | Mortgage | Trouble during payment process | 2025-11-18T12:00:00-05:00 | Illinois | |
| #12112847 | Credit reporting or other personal consumer reports | Improper use of your report | 2025-02-17T12:00:00-05:00 | Missouri | |
| #7689621 | Mortgage | Trouble during payment process | 2023-10-12T12:00:00-05:00 | Missouri | |
| #7336454 | Mortgage | Trouble during payment process | 2023-08-01T12:00:00-05:00 | Kansas | |
| #6459510 | Mortgage | Closing on a mortgage | 2023-01-19T12:00:00-05:00 | Illinois | |
| #5062542 | Mortgage | Closing on a mortgage | 2022-01-01T12:00:00-05:00 | Missouri | |
| #4819600 | Mortgage | Trouble during payment process | 2021-10-15T12:00:00-05:00 | Missouri | |
| #4730266 | Mortgage | Trouble during payment process | 2021-09-17T12:00:00-05:00 | Missouri |
Flat Branch Mortgage, INC. Complaints by State
- Flat Branch Mortgage, INC. Complaints in Missouri -- 5 complaints
- Flat Branch Mortgage, INC. Complaints in Illinois -- 2 complaints
- Flat Branch Mortgage, INC. Complaints in Kansas -- 1 complaints
Flat Branch Mortgage, INC. Complaints by Product
Flat Branch Mortgage, INC. Complaints by Issue
- Flat Branch Mortgage, INC. -- Trouble during payment process -- 5 complaints | All Trouble during payment process Complaints
- Flat Branch Mortgage, INC. -- Closing on a mortgage -- 2 complaints | All Closing on a mortgage Complaints
- Flat Branch Mortgage, INC. -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Flat Branch Mortgage, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.