First National Bank Of Pennsylvania -- Consumer Complaint Report & Risk Analysis
First National Bank of Pennsylvania: Timely Response Issues
Complaint Summary
First National Bank Of Pennsylvania has received 125 consumer complaints filed with the CFPB across 11 products. The most common issues reported are managing an account, trouble during payment process, closing an account. Complaints span 17 states, with Pennsylvania and North Carolina leading in complaint volume.
Company Overview
Company: First National Bank Of Pennsylvania
Total CFPB Complaints: 125
AI Risk Score: 45/100
Most Recent Complaint: 2021-12-27T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
FIRST NATIONAL BANK OF PENNSYLVANIA has 122 consumer complaints on file with the CFPB. Poor handling of account issues Delayed responses to customer inquiries
Response Quality Assessment
fair
Top Consumer Issues
Account management delays -- Severity: medium
Red Flags
- Long wait times for account inquiries
Green Flags
- Efficient fee disclosure process
Consumer Tips & Advice
Contact the bank immediately for account issues to avoid delays.
Complaint Trend Analysis
There is a trend of increasing complaints about timely responses from the bank.
Regulatory History
The bank has a history of regulatory actions related to account management and fee transparency.
Industry Context
The banking industry is under scrutiny for timely customer service and fee transparency.
Frequently Asked Questions About First National Bank Of Pennsylvania
How many CFPB complaints does FIRST NATIONAL BANK OF PENNSYLVANIA have?
FIRST NATIONAL BANK OF PENNSYLVANIA has 122 complaints on file with the CFPB. The most recent complaint was filed on October 21, 2022.
What is FIRST NATIONAL BANK OF PENNSYLVANIA's complaint response rate?
Response rate data is not yet available for FIRST NATIONAL BANK OF PENNSYLVANIA.
Does FIRST NATIONAL BANK OF PENNSYLVANIA respond to complaints on time?
Timely response data is not yet available for FIRST NATIONAL BANK OF PENNSYLVANIA.
Is FIRST NATIONAL BANK OF PENNSYLVANIA safe to do business with?
First National Bank of Pennsylvania: Timely Response Issues FIRST NATIONAL BANK OF PENNSYLVANIA has 122 CFPB complaints. Risk score: 45/100.
What red flags exist for FIRST NATIONAL BANK OF PENNSYLVANIA?
Potential red flags for FIRST NATIONAL BANK OF PENNSYLVANIA: Long wait times for account inquiries. These are based on analysis of CFPB complaint patterns.
What are FIRST NATIONAL BANK OF PENNSYLVANIA's strengths?
Positive indicators for FIRST NATIONAL BANK OF PENNSYLVANIA: Efficient fee disclosure process.
What tips should consumers know about FIRST NATIONAL BANK OF PENNSYLVANIA?
Contact the bank immediately for account issues to avoid delays.
Are complaints against FIRST NATIONAL BANK OF PENNSYLVANIA increasing or decreasing?
There is a trend of increasing complaints about timely responses from the bank. FIRST NATIONAL BANK OF PENNSYLVANIA currently has 122 total complaints.
Has FIRST NATIONAL BANK OF PENNSYLVANIA faced regulatory action?
The bank has a history of regulatory actions related to account management and fee transparency.
How does FIRST NATIONAL BANK OF PENNSYLVANIA compare to industry peers?
The banking industry is under scrutiny for timely customer service and fee transparency.
What unique insight can be provided about the bank's handling of account issues?
The bank often takes longer than expected to resolve account-related issues, which can lead to customer dissatisfaction and frustration.
Recent Complaints Against First National Bank Of Pennsylvania
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21730262 | Checking or savings account | Managing an account | 2026-04-29T12:00:00-05:00 | Pennsylvania | |
| #18563139 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2026-01-07T12:00:00-05:00 | Pennsylvania | |
| #17084577 | Checking or savings account | Managing an account | 2025-11-06T12:00:00-05:00 | South Carolina | |
| #16937554 | Checking or savings account | Opening an account | 2025-10-30T12:00:00-05:00 | Pennsylvania | |
| #17869033 | Checking or savings account | Managing an account | 2025-10-15T12:00:00-05:00 | North Carolina | |
| #16189629 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2025-09-24T12:00:00-05:00 | Pennsylvania | |
| #15709536 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2025-09-03T12:00:00-05:00 | Indiana | |
| #15445612 | Mortgage | Trouble during payment process | 2025-08-21T12:00:00-05:00 | Pennsylvania | |
| #15196750 | Mortgage | Closing on a mortgage | 2025-08-10T12:00:00-05:00 | Virginia | |
| #14162933 | Mortgage | Problem with a company's investigation into an existing problem | 2025-06-18T12:00:00-05:00 | Maryland | |
| #14084512 | Debt collection | Attempts to collect debt not owed | 2025-06-14T12:00:00-05:00 | Florida | |
| #13347591 | Checking or savings account | Opening an account | 2025-05-03T12:00:00-05:00 | North Carolina | |
| #12192333 | Checking or savings account | Managing an account | 2025-02-22T12:00:00-05:00 | Pennsylvania | |
| #12179482 | Checking or savings account | Managing an account | 2025-02-22T12:00:00-05:00 | Pennsylvania | |
| #11384937 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-01-04T12:00:00-05:00 | Maryland | |
| #11025322 | Checking or savings account | Managing an account | 2024-12-02T12:00:00-05:00 | North Carolina | |
| #10349170 | Checking or savings account | Managing an account | 2024-10-02T12:00:00-05:00 | Pennsylvania | |
| #9585442 | Checking or savings account | Problem caused by your funds being low | 2024-07-22T12:00:00-05:00 | West Virginia | |
| #9564482 | Checking or savings account | Opening an account | 2024-07-19T12:00:00-05:00 | Maryland | |
| #9380717 | Checking or savings account | Managing an account | 2024-06-23T12:00:00-05:00 | Pennsylvania |
First National Bank Of Pennsylvania Complaints by State
- First National Bank Of Pennsylvania Complaints in Pennsylvania -- 60 complaints
- First National Bank Of Pennsylvania Complaints in North Carolina -- 19 complaints
- First National Bank Of Pennsylvania Complaints in Maryland -- 19 complaints
- First National Bank Of Pennsylvania Complaints in Florida -- 4 complaints
- First National Bank Of Pennsylvania Complaints in West Virginia -- 4 complaints
- First National Bank Of Pennsylvania Complaints in New York -- 3 complaints
- First National Bank Of Pennsylvania Complaints in District of Columbia -- 3 complaints
- First National Bank Of Pennsylvania Complaints in Virginia -- 2 complaints
- First National Bank Of Pennsylvania Complaints in Ohio -- 2 complaints
- First National Bank Of Pennsylvania Complaints in South Carolina -- 1 complaints
- First National Bank Of Pennsylvania Complaints in Indiana -- 1 complaints
- First National Bank Of Pennsylvania Complaints in Nevada -- 1 complaints
- First National Bank Of Pennsylvania Complaints in Texas -- 1 complaints
- First National Bank Of Pennsylvania Complaints in Arizona -- 1 complaints
- First National Bank Of Pennsylvania Complaints in Tennessee -- 1 complaints
First National Bank Of Pennsylvania Complaints by Product
- First National Bank Of Pennsylvania Checking or savings account Complaints -- 66 complaints | All Checking or savings account Complaints
- First National Bank Of Pennsylvania Mortgage Complaints -- 25 complaints | All Mortgage Complaints
- First National Bank Of Pennsylvania Credit reporting, credit repair services, or other personal consumer reports Complaints -- 10 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First National Bank Of Pennsylvania Vehicle loan or lease Complaints -- 5 complaints | All Vehicle loan or lease Complaints
- First National Bank Of Pennsylvania Money transfer, virtual currency, or money service Complaints -- 5 complaints | All Money transfer, virtual currency, or money service Complaints
- First National Bank Of Pennsylvania Credit card or prepaid card Complaints -- 4 complaints | All Credit card or prepaid card Complaints
- First National Bank Of Pennsylvania Payday loan, title loan, or personal loan Complaints -- 4 complaints | All Payday loan, title loan, or personal loan Complaints
- First National Bank Of Pennsylvania Credit reporting or other personal consumer reports Complaints -- 2 complaints | All Credit reporting or other personal consumer reports Complaints
- First National Bank Of Pennsylvania Debt collection Complaints -- 2 complaints | All Debt collection Complaints
- First National Bank Of Pennsylvania Payday loan, title loan, personal loan, or advance loan Complaints -- 1 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- First National Bank Of Pennsylvania Credit card Complaints -- 1 complaints | All Credit card Complaints
First National Bank Of Pennsylvania Complaints by Issue
- First National Bank Of Pennsylvania -- Managing an account -- 40 complaints | All Managing an account Complaints
- First National Bank Of Pennsylvania -- Trouble during payment process -- 11 complaints | All Trouble during payment process Complaints
- First National Bank Of Pennsylvania -- Closing an account -- 9 complaints | All Closing an account Complaints
- First National Bank Of Pennsylvania -- Incorrect information on your report -- 8 complaints | All Incorrect information on your report Complaints
- First National Bank Of Pennsylvania -- Applying for a mortgage or refinancing an existing mortgage -- 7 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- First National Bank Of Pennsylvania -- Opening an account -- 7 complaints | All Opening an account Complaints
- First National Bank Of Pennsylvania -- Problem caused by your funds being low -- 5 complaints | All Problem caused by your funds being low Complaints
- First National Bank Of Pennsylvania -- Problem with a credit reporting company's investigation into an existing problem -- 4 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- First National Bank Of Pennsylvania -- Problem with a lender or other company charging your account -- 4 complaints | All Problem with a lender or other company charging your account Complaints
- First National Bank Of Pennsylvania -- Closing on a mortgage -- 3 complaints | All Closing on a mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First National Bank Of Pennsylvania is generated by ReadTheComplaint using AI analysis of data from the CFPB.