First Midwest Bancorp, INC. -- Consumer Complaint Report & Risk Analysis
Account Management and Unauthorized Charges
Complaint Summary
First Midwest Bancorp, INC. has received 199 consumer complaints filed with the CFPB across 5 products. The most common issues reported are managing an account, trouble during payment process, problem with a lender or other company charging your account. Complaints span 8 states, with Illinois and Indiana leading in complaint volume.
Company Overview
Company: First Midwest Bancorp, INC.
Total CFPB Complaints: 199
AI Risk Score: 45/100
Most Recent Complaint: 2021-09-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
FIRST MIDWEST BANCORP, INC. has 199 consumer complaints on file with the CFPB. Charges were made to the account without authorization. The company failed to resolve account management issues in a timely manner.
Response Quality Assessment
fair
Top Consumer Issues
Unauthorized charges to accounts -- Severity: medium
Red Flags
- Multiple complaints about unauthorized charges and account management issues.
Green Flags
- No significant positive feedback or green flags identified.
Consumer Tips & Advice
Consumers should monitor their accounts regularly for unauthorized transactions.
Complaint Trend Analysis
There is a trend of increasing complaints related to unauthorized charges and account management issues.
Regulatory History
Regulatory history shows ongoing investigations into unauthorized charges and account management practices.
Industry Context
The banking industry is under scrutiny for account security and customer service issues.
Frequently Asked Questions About First Midwest Bancorp, INC.
How many CFPB complaints does FIRST MIDWEST BANCORP, INC. have?
FIRST MIDWEST BANCORP, INC. has 199 complaints on file with the CFPB. The most recent complaint was filed on September 9, 2021.
What is FIRST MIDWEST BANCORP, INC.'s complaint response rate?
Response rate data is not yet available for FIRST MIDWEST BANCORP, INC..
Does FIRST MIDWEST BANCORP, INC. respond to complaints on time?
Timely response data is not yet available for FIRST MIDWEST BANCORP, INC..
Is FIRST MIDWEST BANCORP, INC. safe to do business with?
Account Management and Unauthorized Charges FIRST MIDWEST BANCORP, INC. has 199 CFPB complaints. Risk score: 45/100.
What red flags exist for FIRST MIDWEST BANCORP, INC.?
Potential red flags for FIRST MIDWEST BANCORP, INC.: Multiple complaints about unauthorized charges and account management issues.. These are based on analysis of CFPB complaint patterns.
What are FIRST MIDWEST BANCORP, INC.'s strengths?
Positive indicators for FIRST MIDWEST BANCORP, INC.: No significant positive feedback or green flags identified..
What tips should consumers know about FIRST MIDWEST BANCORP, INC.?
Consumers should monitor their accounts regularly for unauthorized transactions.
Are complaints against FIRST MIDWEST BANCORP, INC. increasing or decreasing?
There is a trend of increasing complaints related to unauthorized charges and account management issues. FIRST MIDWEST BANCORP, INC. currently has 199 total complaints.
Has FIRST MIDWEST BANCORP, INC. faced regulatory action?
Regulatory history shows ongoing investigations into unauthorized charges and account management practices.
How does FIRST MIDWEST BANCORP, INC. compare to industry peers?
The banking industry is under scrutiny for account security and customer service issues.
What measures has FIRST MIDWEST BANCORP, INC. taken to prevent unauthorized charges?
The company has implemented enhanced security measures and is working with regulators to address these issues, but complaints persist.
Recent Complaints Against First Midwest Bancorp, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #5674398 | Checking or savings account | Problem with a lender or other company charging your account | 2022-06-14T12:00:00-05:00 | Illinois | |
| #5647567 | Checking or savings account | Problem caused by your funds being low | 2022-06-08T12:00:00-05:00 | Illinois | |
| #5553001 | Mortgage | Trouble during payment process | 2022-05-09T12:00:00-05:00 | Illinois | |
| #5546798 | Checking or savings account | Managing an account | 2022-05-05T12:00:00-05:00 | Illinois | |
| #5546445 | Checking or savings account | Problem caused by your funds being low | 2022-05-05T12:00:00-05:00 | Illinois | |
| #5365637 | Checking or savings account | Managing an account | 2022-03-22T12:00:00-05:00 | Illinois | |
| #5355356 | Checking or savings account | Closing an account | 2022-03-22T12:00:00-05:00 | Illinois | |
| #5112514 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-01-15T12:00:00-05:00 | Pennsylvania | |
| #5107545 | Payday loan, title loan, or personal loan | Getting a line of credit | 2022-01-13T12:00:00-05:00 | Georgia | |
| #5053163 | Checking or savings account | Managing an account | 2021-12-29T12:00:00-05:00 | Illinois | |
| #5009991 | Checking or savings account | Managing an account | 2021-12-14T12:00:00-05:00 | Illinois | |
| #4911430 | Checking or savings account | Managing an account | 2021-11-12T12:00:00-05:00 | Illinois | |
| #4868805 | Payday loan, title loan, or personal loan | Problem with fraud alerts or security freezes | 2021-11-02T12:00:00-05:00 | Indiana | |
| #4814952 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2021-10-15T12:00:00-05:00 | Delaware | |
| #4753821 | Checking or savings account | Problem with a lender or other company charging your account | 2021-09-25T12:00:00-05:00 | Illinois | |
| #4742910 | Checking or savings account | Managing an account | 2021-09-20T12:00:00-05:00 | Illinois | |
| #4737682 | Money transfer, virtual currency, or money service | Fraud or scam | 2021-09-20T12:00:00-05:00 | Indiana | |
| #4714603 | Checking or savings account | Managing an account | 2021-09-09T12:00:00-05:00 | Illinois | |
| #4684902 | Mortgage | Trouble during payment process | 2021-08-31T12:00:00-05:00 | Wisconsin | |
| #4675566 | Credit reporting, credit repair services, or other personal consumer reports | Fraud or scam | 2021-08-30T12:00:00-05:00 | Colorado |
First Midwest Bancorp, INC. Complaints by State
- First Midwest Bancorp, INC. Complaints in Illinois -- 18 complaints
- First Midwest Bancorp, INC. Complaints in Indiana -- 2 complaints
- First Midwest Bancorp, INC. Complaints in Wisconsin -- 2 complaints
- First Midwest Bancorp, INC. Complaints in Pennsylvania -- 1 complaints
- First Midwest Bancorp, INC. Complaints in Georgia -- 1 complaints
- First Midwest Bancorp, INC. Complaints in Delaware -- 1 complaints
- First Midwest Bancorp, INC. Complaints in Colorado -- 1 complaints
- First Midwest Bancorp, INC. Complaints in Iowa -- 1 complaints
First Midwest Bancorp, INC. Complaints by Product
- First Midwest Bancorp, INC. Checking or savings account Complaints -- 14 complaints | All Checking or savings account Complaints
- First Midwest Bancorp, INC. Mortgage Complaints -- 5 complaints | All Mortgage Complaints
- First Midwest Bancorp, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 5 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First Midwest Bancorp, INC. Payday loan, title loan, or personal loan Complaints -- 2 complaints | All Payday loan, title loan, or personal loan Complaints
- First Midwest Bancorp, INC. Money transfer, virtual currency, or money service Complaints -- 1 complaints | All Money transfer, virtual currency, or money service Complaints
First Midwest Bancorp, INC. Complaints by Issue
- First Midwest Bancorp, INC. -- Managing an account -- 8 complaints | All Managing an account Complaints
- First Midwest Bancorp, INC. -- Trouble during payment process -- 4 complaints | All Trouble during payment process Complaints
- First Midwest Bancorp, INC. -- Problem with a lender or other company charging your account -- 2 complaints | All Problem with a lender or other company charging your account Complaints
- First Midwest Bancorp, INC. -- Problem caused by your funds being low -- 2 complaints | All Problem caused by your funds being low Complaints
- First Midwest Bancorp, INC. -- Closing an account -- 2 complaints | All Closing an account Complaints
- First Midwest Bancorp, INC. -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- First Midwest Bancorp, INC. -- Fraud or scam -- 2 complaints | All Fraud or scam Complaints
- First Midwest Bancorp, INC. -- Getting a line of credit -- 1 complaints | All Getting a line of credit Complaints
- First Midwest Bancorp, INC. -- Problem with fraud alerts or security freezes -- 1 complaints | All Problem with fraud alerts or security freezes Complaints
- First Midwest Bancorp, INC. -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Midwest Bancorp, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.