College Assist -- Consumer Complaint Report & Risk Analysis
Incorrect Information and Repayment Struggles
Complaint Summary
College Assist has received 5 consumer complaints filed with the CFPB across 3 products. The most common issues reported are incorrect information on your report, struggling to repay your loan, attempts to collect debt not owed. Complaints span 5 states, with Colorado and Iowa leading in complaint volume.
Company Overview
Company: College Assist
Total CFPB Complaints: 5
AI Risk Score: 35/100
Most Recent Complaint: 2021-12-17T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
College Assist has 5 consumer complaints on file with the CFPB. College Assist has received multiple complaints regarding incorrect information on student loan reports. Customers have reported difficulties in repaying their loans in a timely manner.
Response Quality Assessment
fair
Top Consumer Issues
Incorrect information on student loan reports -- Severity: medium
Red Flags
- Attempts to collect debt not owed
Green Flags
- Efforts to improve loan repayment assistance
Consumer Tips & Advice
Contact your lender or servicer for accurate information on your loan status.
Complaint Trend Analysis
There is a trend of increasing complaints about incorrect information on student loan reports.
Regulatory History
Regulatory history shows ongoing efforts to improve accuracy in credit reporting.
Industry Context
The industry context is focused on improving consumer protection in student loan reporting and repayment.
Frequently Asked Questions About College Assist
How many CFPB complaints does College Assist have?
College Assist has 5 complaints on file with the CFPB. The most recent complaint was filed on December 17, 2021.
What is College Assist's complaint response rate?
Response rate data is not yet available for College Assist.
Does College Assist respond to complaints on time?
Timely response data is not yet available for College Assist.
Is College Assist safe to do business with?
Incorrect Information and Repayment Struggles College Assist has 5 CFPB complaints. Risk score: 35/100.
What red flags exist for College Assist?
Potential red flags for College Assist: Attempts to collect debt not owed. These are based on analysis of CFPB complaint patterns.
What are College Assist's strengths?
Positive indicators for College Assist: Efforts to improve loan repayment assistance.
What tips should consumers know about College Assist?
Contact your lender or servicer for accurate information on your loan status.
Are complaints against College Assist increasing or decreasing?
There is a trend of increasing complaints about incorrect information on student loan reports. College Assist currently has 5 total complaints.
Has College Assist faced regulatory action?
Regulatory history shows ongoing efforts to improve accuracy in credit reporting.
How does College Assist compare to industry peers?
The industry context is focused on improving consumer protection in student loan reporting and repayment.
What is the most common issue reported by customers?
The most common issue reported is incorrect information on student loan reports.
Recent Complaints Against College Assist
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #20346135 | Student loan | Struggling to repay your loan | 2026-03-13T12:00:00-05:00 | Colorado | |
| #6884226 | Student loan | Incorrect information on your report | 2023-04-24T12:00:00-05:00 | Iowa | |
| #5287762 | Debt collection | Attempts to collect debt not owed | 2022-03-05T12:00:00-05:00 | Illinois | |
| #5019348 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2021-12-17T12:00:00-05:00 | Tennessee | |
| #4335112 | Student loan | Dealing with your lender or servicer | 2021-04-28T12:00:00-05:00 | Michigan |
College Assist Complaints by State
- College Assist Complaints in Colorado -- 1 complaints
- College Assist Complaints in Iowa -- 1 complaints
- College Assist Complaints in Illinois -- 1 complaints
- College Assist Complaints in Tennessee -- 1 complaints
- College Assist Complaints in Michigan -- 1 complaints
College Assist Complaints by Product
- College Assist Student loan Complaints -- 3 complaints | All Student loan Complaints
- College Assist Debt collection Complaints -- 1 complaints | All Debt collection Complaints
- College Assist Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
College Assist Complaints by Issue
- College Assist -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- College Assist -- Struggling to repay your loan -- 1 complaints | All Struggling to repay your loan Complaints
- College Assist -- Attempts to collect debt not owed -- 1 complaints | All Attempts to collect debt not owed Complaints
- College Assist -- Dealing with your lender or servicer -- 1 complaints | All Dealing with your lender or servicer Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for College Assist is generated by ReadTheComplaint using AI analysis of data from the CFPB.