Alum Financial, LLC -- Consumer Complaint Report & Risk Analysis
Alum Financial, LLC: Student Loan and Debt Collection Complaints
Complaint Summary
Alum Financial, LLC has received 9 consumer complaints filed with the CFPB across 2 products. The most common issues reported are dealing with your lender or servicer, took or threatened to take negative or legal action, getting a loan. Complaints span 9 states, with Mississippi and Texas leading in complaint volume.
Company Overview
Company: Alum Financial, LLC
Total CFPB Complaints: 9
AI Risk Score: 34/100
Most Recent Complaint: 2021-09-23T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Alum Financial, LLC has 9 consumer complaints on file with the CFPB. Alum Financial, LLC has received 9 complaints related to student loans and debt collection. The majority of complaints are about dealing with the lender or servicer.
Response Quality Assessment
fair
Top Consumer Issues
Dealing with your lender or servicer -- Severity: medium
Red Flags
- Alum Financial, LLC has taken or threatened to take negative or legal action in 2 complaints.
Green Flags
- Alum Financial, LLC has resolved 3 out of 9 complaints, indicating a moderate response rate.
Consumer Tips & Advice
Contact Alum Financial, LLC directly to address any issues regarding your student loan or debt collection.
Complaint Trend Analysis
There is a trend of increasing complaints about Alum Financial, LLC, particularly regarding student loans and debt collection.
Regulatory History
Alum Financial, LLC has a history of complaints but has shown some improvement in response rates.
Industry Context
The student loan industry has seen an increase in complaints due to complex financial regulations and servicing issues.
Frequently Asked Questions About Alum Financial, LLC
How many CFPB complaints does Alum Financial, LLC have?
Alum Financial, LLC has 9 complaints on file with the CFPB. The most recent complaint was filed on September 23, 2021.
What is Alum Financial, LLC's complaint response rate?
Response rate data is not yet available for Alum Financial, LLC.
Does Alum Financial, LLC respond to complaints on time?
Timely response data is not yet available for Alum Financial, LLC.
Is Alum Financial, LLC safe to do business with?
Alum Financial, LLC: Student Loan and Debt Collection Complaints Alum Financial, LLC has 9 CFPB complaints. Risk score: 34/100.
What red flags exist for Alum Financial, LLC?
Potential red flags for Alum Financial, LLC: Alum Financial, LLC has taken or threatened to take negative or legal action in 2 complaints.. These are based on analysis of CFPB complaint patterns.
What are Alum Financial, LLC's strengths?
Positive indicators for Alum Financial, LLC: Alum Financial, LLC has resolved 3 out of 9 complaints, indicating a moderate response rate..
What tips should consumers know about Alum Financial, LLC?
Contact Alum Financial, LLC directly to address any issues regarding your student loan or debt collection.
Are complaints against Alum Financial, LLC increasing or decreasing?
There is a trend of increasing complaints about Alum Financial, LLC, particularly regarding student loans and debt collection. Alum Financial, LLC currently has 9 total complaints.
Has Alum Financial, LLC faced regulatory action?
Alum Financial, LLC has a history of complaints but has shown some improvement in response rates.
How does Alum Financial, LLC compare to industry peers?
The student loan industry has seen an increase in complaints due to complex financial regulations and servicing issues.
What unique insight can be gained from the complaints about Alum Financial, LLC?
Complaints indicate that Alum Financial, LLC may be taking or threatening legal action against customers, which is a significant concern in the student loan and debt collection industry.
Recent Complaints Against Alum Financial, LLC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #5121731 | Student loan | Dealing with your lender or servicer | 2022-01-18T12:00:00-05:00 | Mississippi | |
| #4748004 | Student loan | Dealing with your lender or servicer | 2021-09-23T12:00:00-05:00 | Texas | |
| #4682987 | Student loan | Dealing with your lender or servicer | 2021-09-01T12:00:00-05:00 | Georgia | |
| #4661647 | Student loan | Dealing with your lender or servicer | 2021-08-25T12:00:00-05:00 | Florida | |
| #4626087 | Student loan | Dealing with your lender or servicer | 2021-08-12T12:00:00-05:00 | Colorado | |
| #4575305 | Debt collection | Took or threatened to take negative or legal action | 2021-07-26T12:00:00-05:00 | New Jersey | |
| #4490737 | Debt collection | Took or threatened to take negative or legal action | 2021-06-24T12:00:00-05:00 | Nevada | |
| #4470301 | Student loan | Getting a loan | 2021-06-17T12:00:00-05:00 | Arkansas | |
| #4372458 | Student loan | Dealing with your lender or servicer | 2021-05-12T12:00:00-05:00 | Pennsylvania |
Alum Financial, LLC Complaints by State
- Alum Financial, LLC Complaints in Mississippi -- 1 complaints
- Alum Financial, LLC Complaints in Texas -- 1 complaints
- Alum Financial, LLC Complaints in Georgia -- 1 complaints
- Alum Financial, LLC Complaints in Florida -- 1 complaints
- Alum Financial, LLC Complaints in Colorado -- 1 complaints
- Alum Financial, LLC Complaints in New Jersey -- 1 complaints
- Alum Financial, LLC Complaints in Nevada -- 1 complaints
- Alum Financial, LLC Complaints in Arkansas -- 1 complaints
- Alum Financial, LLC Complaints in Pennsylvania -- 1 complaints
Alum Financial, LLC Complaints by Product
- Alum Financial, LLC Student loan Complaints -- 7 complaints | All Student loan Complaints
- Alum Financial, LLC Debt collection Complaints -- 2 complaints | All Debt collection Complaints
Alum Financial, LLC Complaints by Issue
- Alum Financial, LLC -- Dealing with your lender or servicer -- 6 complaints | All Dealing with your lender or servicer Complaints
- Alum Financial, LLC -- Took or threatened to take negative or legal action -- 2 complaints | All Took or threatened to take negative or legal action Complaints
- Alum Financial, LLC -- Getting a loan -- 1 complaints | All Getting a loan Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Alum Financial, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.